Return Policy

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At Flowers for Lovers Flower Shop, we strive to provide the highest quality floral arrangements and exceptional service. If you are not completely satisfied with your order, please review our return policy below:

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1. Return and Exchange Eligibility

Due to the perishable nature of fresh flowers, we do not accept returns or exchanges for floral arrangements once they have been delivered.

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2. Issues with Your Order

If there is an issue with your order, such as damaged or incorrect items, please contact us within 24 hours of delivery. Provide us with your order number, a description of the issue, and photos of any damaged items. We will work to resolve the issue promptly, which may include a replacement or refund.

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3. Refunds

Refunds for fresh flowers are only issued in cases where there is a significant issue with the quality of the flowers or the arrangement, and we have been notified within 24 hours of delivery.

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4. Delivery Issues

If you experience a delivery issue, such as a missed delivery or incorrect address, please contact us immediately at  215 941 9351 or flowers4lovers.shop@gmail.com. We will do our best to resolve the issue. Refunds or replacements for delivery issues will be handled on a case-by-case basis.

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5. Cancellations

• Same-Day Orders: Same-day orders cannot be canceled once they have been processed.

• Future Date Orders: For orders scheduled for a future date, cancellations must be made at least 12 hours before the scheduled delivery date to receive a full refund.

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6. Contact Us

For any questions or concerns about our return policy or to initiate a return or exchange, please contact us at flowers4lovers.shop@gmail.com. Our customer service team is here to assist you.

Thank you for choosing Flowers for Lovers Flower Shop. We appreciate your understanding and look forward to serving you again!